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4 Ways SERVPRO Helps With Claims

9/1/2022 (Permalink)

A technician from a restoration company is operating a carpet drying machine. SERVPRO restoration specialists are available 24/7 to clean up after fire, water, mold and more.

4 Ways SERVPRO Can Assist With Claims

Experiencing a disaster at a Benton City, WA, business causes feelings of frustration and stress. Frustration is a common reaction because disasters hinder your normal workday. Stress is also a typical response to emergency situations because there is increased concern for the well-being of employees, as well as the need to work with insurance companies to handle claim services. Fortunately, there are four ways that an emergency response team assists business owners with claims to reduce these stresses.

1. Emergency Disaster Response

Fire, flooding and storms wreak havoc, and the longer the situation is left unattended, the more damage is done. SERVPRO offers a team of professionals with the training and skills to quickly attend to any situation. Restoration specialists are available 24/7 to clean up after fire, water, mold and more. A fast response to any disaster reduces damage by enabling businesses to restore items rather than replace them.

2. Pretesting

Another way that emergency specialists assist with claim services is by performing pretesting. Trained technicians inspect items before throwing them out, evaluating furniture and belongings to see if they can be restored.

3. Electronic Claims

Business owners and insurance adjusters are busy people, and disasters only add to their amount of work. Fortunately, SERVPRO has a claims information center that enables all parties to see claims electronically. Electronic job files contain important information such as loss info and photos, estimates, pending jobs and completed jobs.

4. Best Practices

Finally, insurance companies want to ensure that a restoration job is handled correctly. SERVPRO outperforms the competition by ensuring that all franchises meet the Institute of Inspection Cleaning and Restoration’s certification requirements. Insurance companies and business owners can rest assured that their cleanup and restoration project is done correctly.

Take advantage of the claim services offered by emergency response specialists. The amount of frustration and stress you experience can be decreased by utilizing their expertise.

Everything You Need To Know About Sump Pumps

8/24/2022 (Permalink)

Sump pump Installing a sump pump can be a great way to prevent water damage in your home

If you live in an area where flooding is common, you've most likely heard of a sump pump, but you may not know what it is or if you need one. Here's everything you need to know about them, including what they are, who needs one, and pump maintenance.

What are They?

These pumps are used to prevent flooding. They are installed in a small hole in the floor on the lowest level of your house. When the hole starts to fill with water, it will turn on and begin pumping the water to a storm drain, well, or pond.


Who Needs One?
There are several reasons that installing a pump could be the right option for you:

  • You live on a low-lying lot
  • Your yard grading causes water to flow towards the house
  • Your area experiences frequent flooding
  • You have had flooding problems before
  • You have a basement
  • If your home in Finley, WA, fits into any of these categories, a sump pump could save you a lot of time and money.
  • If you have recently experienced a flood, a storm damage restoration service can repair damages and tell you if a pump is a good option for your home.

How Do You Maintain a Pump?

You should always follow the pump maintenance directions provided by the manufacturer. You should also remove debris from the pit, vent, discharge pipe and intake screen regularly. It is especially important to make sure the float switch is clear, so it can turn on the pump when water is detected. You can check that your system is working properly by filling the pit with water and making sure it properly drains the water.

Installing a sump pump can be a great way to prevent water damage in your home, especially if your home is at a high risk of flooding or has had problems with it in the past. Once it is installed, proper pump maintenance will ensure that your system is working correctly so you're prepared in case of an emergency.

5 Inspection Points for Storm Preparedness

8/15/2022 (Permalink)

Flood damage in a building Flood damage in South Highlands, WA.

Storm Preparedness

Operating a business in an area susceptible to storms means planning for the inevitable. In South Highlands, WA, businesses need to make storm preparedness part of their exterior maintenance schedule. Keep in mind each of these inspection points when judging your building's storm liability.

Loose Exterior Elements
During a storm, any loose elements outside of your building could become airborne. Not only could your business lose these, but they could become dangerous projectiles in a storm. Create a list of elements that need to be secured before a storm. Look for things like:

  • Outdoor signs
  • Exterior displays
  • Landscaping features like bushes or trees
  • Parking lot gravel

Know the Location of All Glass
All your windows will need to be secured for a storm, but don't forget about glass doors on your building. As you perform your building inspection, look for all outside facing glass. Then you can inspect the damage after a storm and point a professional restoration service where to go.

Don't Forget About Your Roof
During exterior maintenance, many businesses only consider what they can see from the ground. Don't forget about your roof and any vents, skylights, pipes, or other equipment that could be damaged during a storm.

Be Mindful Of Propane and Gas
If your business uses propane for manufacturing or power, make sure all of these elements are completely protected during a storm. Keeping your gas lines safe a secure is an important part of keeping your building maintained, especially during a storm.

Examine Areas at Risk of Flooding
Your building should be sloped to prevent most rainfall from damaging it. However, in extreme circumstances, places that normally do not flood may. Be prepared and examine your building's walls and thresholds. Exterior maintenance should keep sandbags around in case of storm flooding.
The best way to prepare your building for a storm is to integrate preventative measures into normal exterior maintenance. Preparedness is your business's best tool for fighting storm damage.

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3 Ways a Winter Storm Can Damage Your Commercial Property

8/1/2022 (Permalink)

Commercial building destroyed by hurricane winds SERVPRO is ready for when crazy storms come through causing damage to your property. Call us!

Three Ways A Winter Storm Can Destroy Your Commercial Property

Residents of Finley, WA, know of the dangers a winter storm can bring for their property. A storm that lowers temperatures to below-freezing corrodes building materials. You can prevent irreparable damage by:

  • Replacing your building's roof every 20-30 years
  • Updating appliances
  • Insulating your building's plumbing system

Damage from a storm can catch property owners off guard, especially if they are new to owning a commercial building. Here are some of the most common damages inclement weather can do to a building.

1. Plumbing Issues

A common cause of burst pipes is freezing temperatures from bad weather conditions. Lowered temperatures cause water to freeze inside of pipes. The frozen water then increases the pressure inside of your building's plumbing system. Pipes can burst under the pressure of the water. The resulting water damage can be devastating for property owners. If you have experienced a pipe break in your building, stop the flow of water immediately to prevent water damage.

2. Roof Collapse

Roofs are engineered to carry at least 20 pounds per square foot. When a winter storm hits, the snow can pack on top of your roof adding extra weight. An older roof can cave in under the stress of packed snow. Ice dams are another common cause of roof collapse. Insurance companies will often cover a replacement roof if you have experienced this type of storm damage.

3. House Fires

Property owners crank up the heat during inclement weather by using furnaces and gas heaters. This increases the risk of a fire, especially if the appliances are outdated. The stress of added heat can cause the old appliances to catch fire, causing severe damage to a building. To prevent a fire, keep your heating and electrical systems updated before a storm hits.

Damage from a winter storm means costly repairs for your property. Prevent overspending on repairs by keeping your property well maintained and updated. If you have experienced damage from inclement weather, contact a storm damage restoration service to help you clean and restore your property.

Emergency Kit Preparedness for Businesses

7/25/2022 (Permalink)

First Aid Kit Check your kit in Finley, WA, once a month for any missing items.

Protect Yourself And Others With A Well-Designed First Aid Kit

Are you ready in case a storm causes your office's windows to shatter and someone gets cut? What if the roof caves in with someone working underneath? Having a first aid kit on hand is essential to making sure you are able to handle these as well as any other perilous scenarios. Use the following information to properly assemble and maintain one for your business.

Emergency Kit Inclusions
Prestocked kits are available for purchase, although some office managers elect to put one together on their own. If you choose to create one, make sure yours includes:

  • Multiple size gauze pads
  • Variously shaped bandages
  • Medical tape
  • Scissors
  • Tweezers
  • Splints
  • Wound cleaners

This list does not include many other items that should be included. Perform further research on what belongs before deciding if your first aid kit is complete.

Emergency Kit Management

Diligent emergency kit management is absolutely essential. Pick a smart location where yours will be stored. Make it an obvious spot that isn't prone to experiencing extreme temperatures. Inform everyone where it will stay and provide instructions on easily accessing it during a crisis.

Check your kit in Finley, WA, once a month for any missing items and swiftly replace anything that has been removed. Perform this chore on the first of each month and become proactive about what other components you think should be added.

Have an emergency medical plan in place. Train staff on the best ways to respond to these stressful situations. Emphasize that injured workers remain a priority over fixing structural damage to your building. Only after a wounded individual has been treated should you call a commercial storm restoration service to conduct an assessment and make repairs.

It is impossible to thoroughly eliminate the peril that comes with extreme weather conditions. You can, however, protect yourself and others with a comprehensive, well-designed first aid kit. Make sure your workspace has a good one in place.

Frequently Asked Questions About Fire and Your Insurance

7/15/2022 (Permalink)

Severe home fire A home suffered from fire damage in Richland, MA

Your insurance will cover most of the damage from a home fire on your property. Most homeowners and renters will receive sufficient coverage through their standard insurance policies. However, those with a higher risk may be excluded and need to take other measures.

What Coverage Is Offered To Protect Against Fire and Smoke Damage?

Your insurance policy will cover many of your expenses due to a home fire. The most common expenses they cover include:

  • Repairing your home
  • Replacing your personal belongings
  • Expenses related to lawsuits due to a spreading fire
  • Additional living expenses

Is Standalone Fire Insurance an Option?

You can purchase standalone fire insurance for your home. These policies offer additional coverage that protects you financially in the event of a home fire. They cover damage strictly related to fire, smoke, or explosions. While they don't cover as many perils as standard insurance policies, fire coverage is often cheaper. Therefore, this is a good option for people who live in older homes or those with a history of claims. It is also a great option for your secondary residence which is vacant for most of the year.

What Happens When Your Home Doesn’t Qualify for Standard Insurance?

If your house in Richland, WA has a high risk of catching fire, you may find that your home doesn't qualify for standard insurance. You may be denied some common reasons: living in an arson zone, being too far from the fire department, or living near a brush or a canyon. Fortunately, many homeowners who cannot receive coverage for fires can apply for government-backed insurance policies that have fewer qualifications.

You can expect your standard insurance coverage to pay for you to hire a fire restoration company and start getting back to normal after a fire. Additionally, standalone policies are an option for people looking for cheaper options. They are also great for protecting your vacation home from a vacant home fire. If you cannot get a standard insurance policy, there are government-backed options that are easier to qualify for.

The Many Benefits of Operating a SERVPRO Franchise

7/1/2022 (Permalink)

A truck from a restoration company A SERVPRO franchise may be your best option if you want to be a part of a successful business model.

The Numerous Advantages Of Owning A SERVPRO Franchise

If you are currently looking to become part of a successful business model, a SERVPRO franchise offers a lot of potential. It begins with being part of a team that helps people in trouble all across the North American continent. Highly-trained specialists respond to companies and homeowners who have experienced a flood, fire or some other type of disaster.

You will be part of a valuable community resource. Also, you will be part of a company that offers many benefits to you personally. As emergency restoration services go, this franchise is always at the top of the cleanup and restoration industry's top places to work.

A List of Benefits

Operating a SERVPRO franchise in Richland, WA, means that you will always have meaningful work for your community. Weather disasters, fires and mold outbreaks are a part of life. You will also belong to a company that offers many significant advantages:

  • A positive company culture
  • A team of professional workers
  • A company that is locally owned
  • A critical mission to help others
  • A successful business model for 53 years

While you will have flexibility, you won't be on your own. You will have access to wide-ranging corporate resources that contribute to your success.

A Variety of Options

You can decide which role is best for you, whether it is working as a certified specialist, taking on the role of a manager or owning your own franchise. Each option brings you into a company that started in 1967 and is still going strong. Perhaps one of the best things about the franchise is the strong relationships that have been developed over the years with customers, homeowners, insurance companies and other organizations. These relationships have been strengthened by a focus on excellence and adherence to best practices in the restoration industry.

Opportunities to become part of the SERVPRO franchise mission can be a positive step. You can decide which role suits you best.

Candles: Safe Burning Practices and Comparable Alternatives

6/29/2022 (Permalink)

Lit candles A burning candle is an open flame that could easily ignite its surroundings if left unattended.

Candles: Best Practices for Burning and Comparable Alternatives

Over the years, candles have remained common in homes across the world, but it's essential to understand how important it is to practice using them safely in your home to avoid a candle fire. A burning candle is an open flame that could easily ignite its surroundings if left unattended, increasing the need for fire damage restoration and smoke cleanup in Richland, WA. Additionally, there are several candle alternatives on the market that could serve the same purpose without the safety risks.

The following guide can help you avoid accidentally starting a house fire.

Safety Tips To Avoid a Candle Fire

Taking precautions is the only way to stay safe when using candles. Here are some ways to ensure a lit candle doesn't cause a fire:

  1. Lit candles should be kept a safe distance away from anything flammable. 
  2. The candle wick should be trimmed to about 1/4 inch to ensure that the flame remains small.
  3. Candles need to be extinguished if there is no one in the room to attend to them.
  4. Candles should not be burning within reach of young children or pets.
  5. All lit candles must be placed on a stable surface.
  6. Drafty areas such as near air vents, fans, or open windows are not optimal places to burn candles.
  7. Candles should be extinguished before bedtime.


Alternatives to Traditional Candles

While candles can be safely used with caution, utilizing alternatives is a great way to have a similar experience while avoiding a candle fire. Taking advantage of safer options will still provide people with the scents or ambient light of candles without the risks. A few worthy substitutes include flameless candles, essential oil diffusers, incense, air freshener spray, lanterns, plug-in air fresheners, and electric wax warmers. These alternatives can be powered by batteries or electricity, making them ideal for a safe environment for all people and animals in the home. 

Utilizing the safe candle burning practices listed and trying replacements to traditional candles are ideal ways to decrease or eliminate the chances of a fire in your home. 

Document Restoration for Your Business

6/24/2022 (Permalink)

Wet documents When documents need to be dried, SERVPRO is a document restoration company that will respond quickly

Document Restoration for Your Company

Every business has sensitive documents it must protect. If a commercial building is damaged by fire, storm, or flood, it is crucial to respond quickly so that documents can be saved.

When documents need to be dried, timing is crucial. SERVPRO is a document restoration company in Kennewick, WA that will respond quickly to any disaster and treat your documents with professional care.

Here are some of the benefits of a professional restoration service.

1. State-of-the-Art Technology

SERVPRO uses the latest technology, including document freeze-drying and gamma irradiation. With these tools, technicians clean, dry, and deodorize documents. The freeze-drying process has been approved by General Services Administration (GSA) and the National Archives and Records Administration (NARA).

2. Transportation to a Document Restoration Facility

In the aftermath of an emergency, a team of highly trained professionals will arrive at your building and safely transport all damaged documents to a restoration facility. The facility features 24/7 surveillance and digitizing technology to ensure that the contents of the documents can be recorded in an electronic system.

3. Emergency Service Any Time

A professional restoration service with 24/7 availability ensures that even if an emergency happens in the middle of the night, you will be able to respond quickly. While waiting for the team to arrive, it is a good idea to collect all the damaged documents so that the pack-out process will go smoothly. Do not lay the documents flat or re-moisturize them.

4. Lower Recovery Costs

Professional document drying ensures that you are saving as many documents as possible. Attempting to dry or restore documents yourself may result in a lower number of documents that can be saved, which means that more time and effort must be spent replacing the documents and recovering from the situation.

Ultimately, a professional document restoration service can help your business get back on its feet as quickly as possible.

Why SERVPRO Makes the Best Choice for Business Restorations

6/1/2022 (Permalink)

Staff of a restaurant service company Choose SERVPRO because their crews are well-versed in all types of recovery situations and can begin work at any time.

Why Is SERVPRO The Best Choice For Commercial Restorations?

In the event your company suffers a catastrophic loss, you need a team of recovery experts to start the journey back to normalcy as quickly as possible. That’s what makes SERVPRO’s 24-hour service and more than 1,700 locations throughout North America so advantageous. Besides their competency at bringing offices back to life, the ability to arrive at any site in a timely fashion pushes these disaster restoration specialists above the rest.

Types of Disasters

SERVPRO handles the aftermath of many emergency scenarios in Kennewick, WA, including:

  • Flooding
  • Storm damage
  • Mold infestations
  • Electrical fires

As restoration experts, they possess the capability of making your office look “Like it never even happened.” Before you know it, your catastrophic loss will be a mere distant memory and everyday operations will have resumed.

Types of Damage Repairs

Whether the cause is a leaking roof or a broken pipe, SERVPRO’s repair wizards know what it takes to dry your location and make it safe again. Their deep cleanings provide assurance that harmful substances lurking in floodwaters have been completely removed. Rugs soaked with contaminated water will be professionally discarded. Soaked walls and floors may see mold within as little as a day. SERVPRO’s fungal-removal professionals can help keep your business free of harmful spores.

Fires can be triggered by faulty wiring, lightning strikes or nefarious activity. Computers and business records are vulnerable to fires no matter how they begin. Limit data loss by allowing SERVPRO’s electronics gurus to preserve hard drives and dry saturated documents. The value inherent in saving hard-earned data may be enough on its own to make hiring SERVPRO a worthwhile decision.

If your office is affected by a disaster and subsequent catastrophic loss, you need a fantastic repair service working on your behalf. Select SERVPRO, as their crews are properly versed in all sorts of recovery conditions and able to start work at any hour.